There is a lot of talk about artificial intelligence these days. Especially surrounding ChatGPT. If you think you need to A.I. for your business, I have a few opinions about this I want to share.
- Don’t confuse ChatGPT and A.I.
ChatGPT is a specific type of software that uses A.I. Which is why when discussing A.I. I don’t call it ChatGPT. ChatGPT is a form a text (chat) input to harness the power of A.I. for lots of applications and purposes. You can use to it learn about a subject, you can use to help you write a blog post (no A.I. was used in this post), and many more possibilities. There are also several competitor chat tools in various stages of development from Google, Microsoft and more. At this point, other than experimenting with it, I am not using these types of tools in my professional work. Why? The quality is just not there. I could use it to write this blog post, but I would have to go through the whole thing, check it for accuracy, and rewrite various parts of it. Heaven forbid I miss something and I post something with inaccurate information. I’m not prepared to risk my companies reputation or risk legal issues to save some time. Sometimes, there are no short cuts. Maybe in the future it will be good enough, but not yet. - You are probably already using A.I.
A.I is not one tool, like ChatGPT. It’s quickly being utilized in almost everything that has a digital connection. Your Amazon Alexa, that’s A.I. Siri on your phone, that is A.I. I have been experimenting with A.I. in Adobe Photoshop and I used it to help me fix some photos of my partner and I and it worked pretty well. I am also experimenting with some Facebook Ads that have A.I. generated images I made in Adobe Firefly. A.I. is being integrated it almost everything it seems, so you don’t have to look to hard to find it, it’s coming to you. - Be wary of shiny new things.
As I mentioned in the first point, most if not all of these tools are in various stages of development still. There are huge issues with some of them, including ChatGPT, called “hallucinations” which outputs completely fake information. With Adobe Photoshop, the A.I. often produces completely unusable images, and it takes a few tries to get anything usable sometimes. A.I. is not a solution, yet, but its adding new and exiting tools and opportunities for us. It’s going to be fun watching it develop into possible a new era of digital transformation.
Did you know up to 70% of web traffic happens on a mobile device (
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